Contact US Global Forwarding

Questions about freight transportation often begin with the details of the shipment itself. If you need information about LTL freight, full truckload transportation, partial truckload shipping, shipment preparation, or general freight terminology, you can use the contact form on this page to provide the relevant details of your question.

To make a freight-related inquiry easier to understand, include as much accurate shipment information as possible. Useful information may include the pickup and delivery locations, number of pallets or handling units, packaged dimensions, total weight, commodity description, and any special requirements at the origin or destination.

Information to Prepare Before Contacting Us

For shipment-specific questions, measure freight after it has been packaged and placed on a pallet or other shipping base. Packaging can change both the dimensions and total weight of the shipment. If several pallets are being shipped, provide the dimensions and weight of each unit when they are different.

It is also useful to identify conditions at the pickup and delivery locations. A commercial facility with a loading dock may require different equipment from a location where freight must be lowered from the trailer to ground level. Appointment requirements, restricted operating hours, residential delivery, limited-access locations, and other facility conditions should be identified in advance whenever they apply.

General Freight Questions

US Global Forwarding can also be contacted regarding general questions about freight shipping concepts and website information. When submitting a question, provide enough context to distinguish between general transportation information and a question relating to a particular shipment.

Keep in mind that freight rates, capacity, service availability, transit schedules, equipment, and carrier requirements can change according to the shipment and transportation lane. General information should therefore not be treated as a substitute for shipment-specific documentation or confirmed transportation terms.

Website and Information Inquiries

For questions concerning website content, freight terminology, or information published on US Global Forwarding, use the contact details or form provided on this page. When reporting an issue with a page, including the page title and the information you are asking about will help make the inquiry easier to review.

US Global Forwarding is intended to provide clear and practical information about freight transportation so businesses can better understand the details involved before goods move from origin to destination.